Shop FAQ

Which currency should I use?

If you live in North or South America, or in Australasia, please place your order by selecting the price in US$ – your order will be processed by the American Headquarters in Los Angeles, USA. (If you live in New Zealand you can purchase in NZ$ from the New Zealand branch website.)

If you live in Europe, Africa or Asia, please place your order by selecting the price in GB£ – your order will be processed by the European Headquarters in London, UK.

If you live elsewhere you may use either currency.

How long will my order take?

We process orders as quickly as we can, and customers in the USA and UK should generally expect to receive their orders within 7-10 business days. However this cannot be guaranteed and there are sometimes unavoidable delays. If you would like to know how long your order is expected to take, or if you would like to enquire about expediting your order, please contact us as per the details below.

How are my shipping/P&P costs calculated?

For orders placed in US$

USA: Standard Domestic

Spend from (US$)Spend to (US$)Shipping cost (US$)
0.0120.003.95
20.0140.007.95
40.0160.009.95
60.0180.0011.95
80.01and up13.95

Rest of World: Air Service

Spend from (US$)Spend to (US$)Shipping cost (US$)
0.0120.007.95
20.0140.009.95
40.0160.0011.95
60.0180.0017.95
80.01and up29.95

For orders placed in GB£

UK: Any order to anywhere in the UK will be charged £3 P&P regardless of the amount of items purchased within a single transaction.

Rest of world: CDs (single and double; but not albums) and items priced under £5 will be charged £3 per item. All other items will be charged £6 per item. Special discounts to postage may be available on large orders overseas, please call +44 (0) 20 7736 4187 or email shop@aetherius.co.uk for more information.

Paypal won’t accept my credit card, what can I do?

If you have previously setup a Paypal account, or purchased something from another website using your credit card, then you may have to log in to Paypal to be able to use this card.

What is an audio download?

An audio download is a file that you can buy and then transfer directly to your computer over the internet. Once downloaded, you can listen to it on your computer, or with a portable listening device such as an iPod or MP3 player.

The Aetherius Society’s downloadable audio files contain the same material as the CD of the same name. Some titles also have supplementary PDF files.

Can I download the audio files directly to my mobile device?

For Apple devices, download to your desktop or laptop computer and place into your iTunes library. Once they are in iTunes, sync your device with your computer and the files will be transferred. To download directly to your Apple devices, a third party download manager app must be used in place of Safari. You may want to explore: iDownloads PLUS FREE or Downloads Lite (both are free apps).

For Android, Google, or Kindle Fire devices, you may download directly to your device and listen, read, or watch upon completion of download.

If you do not see your device listed here, please consult your owner’s manual.

Are the audio files supported by all Apple and PC programs?

Our audio download files are .m4a format and are supported by all Apple programs and most PC programs. Earlier versions of Windows Media Player do not support .m4a files, but the newer versions do. If you have a version that does not support .m4a you will need to convert our audio file to .mp3 format, or you may find it easier to purchase the CD version instead.

Who should I contact if I have queries or problems with my order?

If you aren’t able to make your order work then please do ask us for help.

For orders placed in US$ please contact Oscar at oscar@aetherius.org or call (800) 800 1354 or +1 323 467 4325.

For orders placed in GB£ please contact Valerie at shop@aetherius.co.uk or call +44 (0) 20 7736 4187.